Communication Skills: Styles, Model, Dos and Don’t!

Communication Skills: Styles, Model, Dos and Don't!

Communication has become indispensable nowadays for a person to develop his/her personality. It is becoming a much broader concept as it not only improves the personality of the person but also enhances the creativity and insight of an individual. These days communication is not restricted to speaking only, it also comprises various aspects like feedback, styles of speech, convincing power, listening, kinesics, etc. Communication acts as that bridge that can effortlessly connect our thoughts with experiences.

Communication Styles

There are four major styles of communication:-

  1. Aggressive style – A person who adopts this style of communication, may often be recognised as dominating, criticizing and attacking in nature. In a nutshell, aggressiveness can lead to an argumentative conversation and can violate the rights of others.
  2. Assertive style – Assertive style is something that can be beneficial for both personal as well as professional lives. Adapting this style may result in expressing needs and feelings effectively and respectfully. It indicates a person to stand up for his/her rights without violating the rights of others.
  3. Passive – assertive style– As the name suggests, this one is the fusion of passive and aggressive styles. An individual who is having this particular kind of style will try to avoid confrontation and may try to use sarcasm in his/her speech.
  4. Passive style– Last but not least, this style can be considered the dangerous type of style among all the three mentioned above. A person who is ready to adopt this particular style may end up in failure to express feelings, needs or opinions. Adapting a passive style may lead to poor self-confidence, self-esteem and can reduce feelings of self-worth.

Communication Model

The communication model comprises several terms and it is like that ocean that has no end when it
comes to understanding a human being.

  1. Sender – An individual/group/institution who wants to convey any message to an individual/group/institution. Sending a clear and meaningful message is the first phase to start a successful conversation.
  2. Receiver – The receiver is the person who receives the message and tries to understand it in a better way.
  3. Encoding – The sender will try to encode his/her message in such a language that can be understood by the receiver without facing any hurdle.
  4. Decoding – Decoding involves several steps to convert the message into meaning for better understanding.
  5. Feedback – A conversation can be considered as completed as long as the sender does not receive the feedback of the receiver.
  6. Communication channel – To make any conversation successful, a communication channel plays a major role. It entirely depends on the sender and his creative thinking to plump for the better channel which can be favourable for effective conversation.

Dos and Don’t

Communication skills draw a line between dos and don’ts:-


  • Always try to adopt an assertive style only.
  • Keep learning and experimenting as it is not a one day task.
  • Silence can be that bullet that makes no noise but will surely hit its target.
  • Believe in your worth and act accordingly.
  • Stand up for your rights.
  • Use your creativeness to convince people around you.
  • Listen, breathe and act accordingly.


  • Do not try to violate the rights of others.
  • Never lose self-confidence and self-esteem.
  • Do not try to dominate others.
  • Do not act aggressively.
  • Do not try to give instant reactions.
  • Do not try to exaggerate the conversation.
  • Winning the argument does not mean the same as it seems.

Growing Subject

In today’s era communication skills are not only applied for self-improvement but also it is gradually stepping towards the corporate world. People are more concerned about their behaviour towards others. This is the case why management jobs are trending and a group of youth is heading towards achieving an MBA degree. Communication is a vast subject that can not be brushed aside as it has become the basic need of human behaviour. Technology is the future of a human generation where a machine will be giving competition to mankind in all other fields except managing people and their behaviour, making the jobs of managers highly rated and paid.

Assertiveness as a tuning point

Experiences are those learnings in life that can never be erased or removed. From my own experience, I can say this statement proudly that assertiveness became the turning point of my life. After adopting this style one can be more confident enough to tackle or deal with any kind of human behaviour.

Who is a great communicator?

Communication skill is either inbuilt in humans or they adopt throughout the lifetime from their experiences and personal background. One who is good at speaking but is poor at explaining or convincing can not be called a great communicator. An individual who acts responsibly and gives respect to others opinion and at the same time standing up for his/her rights also by adopting the assertive style of communication can be called a great communicator.

MY MOTTO: Breath well! Speak less!

According to my observation, breathing has an indirect relationship with speaking. Here ‘breath well’ indicates that before reacting and giving any response take a pause and a deep breath and during that period try to understand the situation and then act accordingly. ‘Speak less’ indicates that once you have analyzed the situation then try to give a response as brief as you can as I believe in the proverb ‘action speaks louder than words’ or speak only when there is a necessity. When you become better for yourself, you will naturally be better for someone else.